All data collected during your visit to our website are processed and used by us only under the provisions of data protection laws of the Federal Republic of Germany. Tivity GmbH attaches importance to transparency and the protection of personal data. We will therefore describe here the nature, scope and purpose of the collection and use of personal data.


So that we can provide the services requested by you, we require names and contact information. We collect and use this data and only insofar as it is necessary for the provision of the service. For this purpose it may be necessary to disclose your personal information to companies which we use to provide our services (e.g. payment service providers).

On completion of the contract, your data will be blocked and deleted after the retention periods established in fiscal and commercial law, unless you have expressly consented to the further use of your data.
Submission to recipients in third countries will take place. In some cases, we use services where personal data is transferred to partners who have their headquarters outside the European Union. This is done solely to facilitate the smooth use of our services.


We use some of the personal information that you provide when registering for one of our services to send you explanatory emails about our products, so you can best use our services. If you do not agree, you always have the opportunity to unsubscribe from the explanatory emails.

Blog commentary function

In order to be able to make contributions to our blog, you must register giving your name, your email address and a pseudonym. All further details are provided on an optional basis. The use of the commentary function is done using a pseudonym.

When writing posts, your IP address is stored. An evaluation or a merging of your pseudonym and real name occurs only if the contribution includes illegal content (insults and the like). We delete the IP address when the purpose of storage is fulfilled for the use of the blog function, but for no longer than 7 days in any case.

Storage of access data

Upon every visit to our website, access data is stored in a log file on the server of our provider.

This data set consists of:

IP address
the date and time of the request,
the name of the file requested
the file name from which the file was requested
the transferred file quantity and access status
a description of the web browser and operating system used
and the name of your Internet service provider

This data is collected for technical reasons (for example to determine interference in the server’s operation). An evaluation will take place exclusively for statistical purposes (e.g. frequency of visits to individual pages) and without reference to individuals.


Cookies are small text files that are deposited by our web server onto your hard disk when you visit our website. These files allow us to see which of our pages and information are/is most often visited, and can be used to continuously optimise our pages with respect to your information requirements.
The stored cookies contain a unique number that has no meaning outside of our website and which makes no reference to your personal data.
You always have the right and the option of setting your browser to reject our cookies.
In this case, however, the functionality of our offering may be restricted.

Google “+1” button

Our website has the “1+” button of the “Google+” social network” embedded, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 940 343, USA. The button is indicated by a “+1” symbol.

When you visit one of these pages containing such a button, your browser establishes a direct connection to Google’s servers. The content of the “+1” button is transmitted from Google directly to your browser, which embeds it into the website. We therefore have no influence on the amount of data that Goole collects via the button. If you are a member of “Google +” and do not want Google to associate the data collected via our website with your member states stored with Google, you must log out of “Google+” before visiting our website.

For information on the purpose and scope of data collection, on further processing and on the use of data by Google, and on your rights and ways to protect your privacy, please see Google’s Privacy Notice at

Facebook plugins

These webpages use plugins from the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). If you access our website from an Internet site which contains such a plugin, a connection to the Facebook servers is created and the plugin is displayed on the website by notifying your browser. In this way, the Facebook server is informed as to which of our webpages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. by clicking the “like” button, submitting a comment), this information is also assigned to your Facebook account, and this can only be prevented by logging out of your Facebook account before using the plugin.

For more information on the collection and use of data by Facebook, your rights and options to protect privacy, please see the privacy policies of Facebook:

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about the user’s use of this website is generally transmitted to and stored on a Google server in the USA.
Google will use this information on our behalf, to evaluate the use of our online offering by the user, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offering and the internet. Pseudonymous usage profiles of users may be created from the processed data in this respect.

We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is shortened by Google within the member states of the European Union or in other countries party to the Agreement on the European Economic Area. The complete IP address is transmitted to a Google server in the USA and shortened there only in exceptional cases. The IP address sent by your browser will not be connected with other data from Google.

The user may refuse the use of cookies by selecting the appropriate settings on their browser software; the user can also prevent Google from collecting the data generated by the cookie regarding your use of the contents data and the processing of this data by Google by downloading and installing the browser plugin available via the following link:

For more information on data use for advertising purposes by Google, on options for cessation and redress, please visit the Google websites: ( “How Google uses data when you use of sites or apps our partners”), (“Use of data for advertising purposes”), (“Administering information Google uses to display advertising”) and (“Decide which ads Google shows you”).


This website uses Hotjar, a web analytics tool. It anonymously stores the interactions of randomly-selected, unique visitors to the website. The result is a log of, for example, mouse movements and clicks, with the aim of identifying opportunities for the improvement of the respective website.

In addition, information is evaluated for statistical purposes regarding the operating system, browser, inbound and outbound links, geographical origin, as well as the resolution and the type of equipment used.

This information is not personal and will not be disclosed to third parties by Hotjar. You can disable Hotjar logging entirely, if you enable the “Don’t track header” option in your browser. For information, see:

For more information about Hotjar Ltd. and about the Hotjar tool, see:

Contact form and other data collection

Further personal data is only collected if you provide this information voluntarily, for example when making an enquiry. We use this information only to answer your enquiry, to execute the contracts concluded with you and for technical administration. It is not passed on to third parties without your consent.